Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and institutional affiliation when you create an account. We also collect information about your use of the Service, such as course materials you create, AI interactions, and usage patterns. Additionally, we automatically collect certain technical information, including your IP address, browser type, device information, and cookies.
2. How We Use Information
We use the information we collect to provide, maintain, and improve the Service, including personalizing AI-generated suggestions and learning design recommendations. We may use your information to communicate with you about the Service, respond to your requests, and send you technical notices and updates. We also use aggregated and anonymized data to analyze trends and improve our AI models and educational tools.
3. Data Storage
Your data is stored securely using industry-standard encryption and security measures. We retain your personal information for as long as your account is active or as needed to provide you with the Service. Course materials and content you create are stored in your account and can be exported or deleted at your request. We perform regular backups to prevent data loss and maintain the integrity of the Service.
4. Third-Party Services
We may use third-party services to help us operate and improve the Service, including cloud hosting providers, analytics services, and AI model providers. These third parties have access to your information only to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose. We do not sell your personal information to third parties.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can update your account information through your account settings or by contacting us directly. You may request a copy of the data we hold about you or ask us to delete your account and associated data. Where applicable, you have the right to object to or restrict certain processing of your data and to data portability.
6. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page or email us at hello@aida.education.